This Privacy Policy explains how vc99 collects, uses, stores, shares, and protects the personal data of players and visitors on the vc99 platform. We are committed to handling your data responsibly and transparently.
Our Data Commitments
These six principles summarise vc99's approach to player data. The complete and authoritative Privacy Policy text is set out in the legal document section below. Where any summary conflicts with the full text, the full text governs.
Minimal Data Collection
vc99 collects only the personal data that is strictly necessary to operate player accounts, process BDT payments via bKash and Nagad, verify player identity under KYC requirements, and comply with applicable legal obligations.
SSL Encryption in Transit
All data transmitted between your device and vc99 servers is protected by SSL (Secure Sockets Layer) encryption. This applies to every page on the platform, including the login flow, payment pages, and account settings.
No Data Selling
vc99 does not sell, rent, or trade your personal data to any third party for marketing purposes. Data is shared with third parties only where required to deliver platform services (e.g., payment processors) or where mandated by law.
Your Access Rights
Registered players have the right to request access to the personal data vc99 holds about them, to request corrections of inaccurate data, and to request deletion of data where no legal retention obligation applies. Contact support to exercise these rights.
Defined Retention Periods
vc99 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Data that is no longer required is securely deleted or anonymised.
Transparent Cookie Use
vc99 uses cookies and similar technologies strictly to maintain session state, remember player preferences, and analyse aggregate platform usage. No third-party advertising cookies are deployed on the vc99 platform.
Important Notice: By registering an account on vc99 or by continuing to use the vc99 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the platform immediately.
This Privacy Policy ("Policy") sets out the basis on which vc99 ("vc99", "we", "us", "our") collects, processes, stores, and discloses personal data relating to individuals ("Players", "Users", "you") who register for or use the vc99 platform accessible at https://vc99.bio.
vc99 operates as an offshore online gambling and sports betting platform with Bangladeshi players as its primary audience. We recognise that the privacy and security of your personal data is of paramount importance. This Policy reflects our commitment to handling all personal data responsibly, transparently, and in accordance with recognised data protection principles.
This Policy should be read alongside the vc99 Terms & Conditions (available at /terms-conditions) and the vc99 Responsible Gaming Policy (available at /responsible-gaming), both of which form part of the overall agreement between you and vc99.
For the purposes of this Policy, vc99 acts as the data controller in respect of personal data collected from players and visitors on the vc99 platform. As data controller, vc99 determines the purposes and means of processing your personal data.
All enquiries regarding this Policy, including requests to exercise your data rights, should be directed to the vc99 support team via live chat (available 24/7 from within the platform) or by email at the address provided in Section 15 of this Policy.
vc99 collects the following categories of personal data from players and visitors:
vc99 collects personal data through the following channels:
vc99 uses your personal data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Creating and managing your player account | Identity Data, Contact Data, Account Data |
| Processing deposits and withdrawals in BDT | Identity Data, Financial Data, Contact Data |
| Verifying your age (18+) and identity under KYC | Identity Data, Contact Data |
| Delivering sports betting, casino, and gaming services | Account and Gaming Data, Technical Data |
| Administering bonuses and promotions | Account and Gaming Data, Financial Data |
| Detecting and preventing fraud, money laundering, and prohibited conduct | All categories |
| Providing customer support | Identity Data, Contact Data, Communications Data |
| Sending service communications (e.g., account alerts, transaction confirmations) | Contact Data |
| Improving platform performance and user experience | Technical and Usage Data (aggregated/anonymised) |
| Complying with legal obligations and responding to lawful authority requests | All categories as required |
Marketing communications: vc99 will only send you promotional emails or messages if you have opted in to receive them during registration or subsequently through Account Settings. You may withdraw consent to marketing communications at any time by updating your preferences in Account Settings or by contacting support.
vc99 processes your personal data on the following legal bases:
vc99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data with third parties only in the following limited circumstances:
vc99 engages third-party service providers who process personal data on vc99's behalf and under vc99's instructions. These include payment processors (bKash, Nagad, Rocket, Upay, banking partners), identity verification providers, game software providers, and hosting/infrastructure providers. Service providers are contractually required to maintain the confidentiality and security of any data they process on behalf of vc99 and may not use that data for their own independent purposes.
When you play a game delivered by a third-party studio (such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, or Ezugi), limited technical session data (such as a session token and stake/result values) is exchanged with that provider's servers to facilitate real-time gameplay. This data does not include your full name, email, or payment details unless explicitly required by the game integration.
vc99 may disclose personal data to competent authorities, courts, or regulatory bodies where required to do so by applicable law, court order, or the instructions of a lawful authority. In such cases, vc99 will disclose only the minimum data required to satisfy the legal obligation.
In the event that vc99 undergoes a merger, acquisition, or sale of all or a material part of its assets, personal data held by vc99 may be transferred to the acquiring entity. Players will be notified of any such transfer by a prominent notice on the platform prior to the transfer taking effect.
vc99 retains personal data for the periods set out below, after which data is securely deleted or anonymised:
vc99 implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While vc99 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your vc99 login credentials. If you suspect unauthorised access to your account, contact vc99 support immediately via live chat.
vc99 uses cookies and similar technologies on its platform. A cookie is a small text file stored on your device by your browser when you visit a website. vc99 uses the following categories of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your account state, and enable core platform functionality. Cannot be disabled without breaking core features. | Session / up to 30 days |
| Functional | Remember your preferences (e.g., preferred language, display settings) to improve your experience on return visits. | Up to 12 months |
| Analytics | Collect aggregated, anonymised data about how players navigate and use the platform, helping vc99 improve its services. No individual player is identified in analytics reports. | Up to 12 months |
vc99 does not deploy third-party advertising or behavioural tracking cookies. You may control cookie settings through your browser's preferences. Disabling strictly necessary cookies will impair or prevent access to the vc99 platform.
As a registered player on vc99, you have the following rights in respect of your personal data. To exercise any of these rights, please contact vc99 support via live chat or email. vc99 will respond to all valid requests within a reasonable timeframe and in any event within thirty calendar days.
The vc99 platform is strictly intended for adults aged 18 years and over. vc99 does not knowingly collect personal data from any individual under the age of 18. If vc99 discovers or is notified that it has collected personal data from a person under 18, it will immediately close the associated account, void all activity on that account, and delete the data collected in relation to that individual.
If you have reason to believe that a minor has created an account on vc99, please contact support immediately via live chat so that appropriate action can be taken. 18+ only. Please gamble responsibly.
As an offshore platform, vc99 may store and process personal data on servers located outside Bangladesh. Where personal data is transferred internationally, vc99 takes reasonable steps to ensure that the receiving jurisdiction or entity provides an adequate level of data protection, including through contractual safeguards with data processors and service providers.
By registering on vc99, you acknowledge and consent to the transfer of your personal data outside Bangladesh for the purposes described in this Policy.
vc99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, vc99 will notify registered players by email or by displaying a prominent notice on the platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly.
Your continued use of the vc99 platform after the effective date of any amendment to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data vc99 holds about you, please contact our support team. Support is available 24 hours a day, 7 days a week via live chat from within the platform.
Email contact (plain text — not a clickable link):
Support hours are aligned to Bangladesh Standard Time (BST, UTC+6). Live chat is the recommended contact channel for the fastest response. Email enquiries are answered within one Bangladeshi business day.
This Privacy Policy is written in English. English is the sole authoritative language of this document. Any translation provided for convenience purposes only shall have no legal effect and shall not be relied upon to interpret or construe any provision of this Policy.
Explore vc99
Now that you understand how vc99 handles your data, explore our full range of cricket betting markets, live casino tables, and slot games. Questions? Our FAQ has answers to the most common player queries. 18+ only.